FREQUENTLY ASKED QUESTIONS (FAQs)
Quick guide to vinyl rugs
A vinyl rug is a decorative surface made of high-resistance PVC. It is thin, flexible, non-slip, and very easy to clean. It does not accumulate dust or mites, making it ideal for homes with children, pets, or allergies.
You only need a damp cloth, water, and neutral soap. It does not require special products. Avoid abrasive scouring pads or harsh chemicals to maintain the color and finish.
No. All our rugs include a non-slip backing that adheres to the floor and prevents movement. They work especially well on smooth floors such as parquet, ceramic, or marble.
Yes. We have a specific collection of vinyl rugs also suitable for outdoor use because they have antimicrobial and biocidal treatment, which prevents mold formation on the reverse side, even if they get wet.
The standard thickness is 2.8 mm, perfect for providing strength, stability, and comfort without creating unevenness on the floor.
Yes. Our vinyl rugs are compatible with underfloor heating and, in addition, the material is fireproof, so they can be used with complete safety.
Yes. We can adapt measurements, colors, or even create an exclusive design for your space. Just send us your idea or reference, and we will propose options.
Very little. Just wipe them with a damp cloth after each use. They are resistant to moderate heat, stains, and daily wear and tear.
Production typically takes 2–4 business days. Shipping depends on the destination, but usually arrives in 24–72 hours once dispatched.
Yes, we accept returns of standard, non-customized products. Customized items cannot be returned unless there is a manufacturing defect.
All our products come with a warranty against manufacturing defects. If you receive a damaged or incorrect item, we will replace it free of charge.
We work with professional printing, but there may be slight variations depending on your device's screen. The actual tones are always softer and more elegant in person.
Yes. They are waterproof, easy to clean, and perfect for high-use areas. They do not absorb moisture or grow mold.
Totally. They are resistant to moderate scratches, don't collect hair, and clean in seconds.
Vinyl rugs are more hygienic, easier to clean, more resistant, and do not accumulate dust. Additionally, they are thinner and safer to prevent tripping.